Welcome to Little Gusto Limited – your trusted UK-based destination for high-quality organic baby clothes. We are committed to providing a reliable, transparent and customer-friendly delivery and returns process, in full compliance with UK consumer protection laws.

Delivery Information

Delivery Times

• Standard Delivery: 2–4 business days across the UK.
• Delivery times may vary during Bank Holidays, seasonal sales, or peak periods.
  
  

Delivery Charges

• FREE UK delivery on all orders £60 and above.
• Orders below this threshold are subject to a flat-rate delivery charge.
• For current promotions and delivery offers, please visit our homepage.
  
  

Order Tracking & Support

• Once your order is dispatched, you’ll receive a tracking number via email.
• For tracking support or delivery queries, contact us at hello@littlegusto.com.
  
  

Delivery Locations

• United Kingdom – Mainland UK, Northern Ireland, and surrounding regions.
• European Union (EU) – We ship to most EU countries. For full country list, please refer to our shipping page.
• North America – Delivery is available to the United States and Canada
  
  

Late or Missing Deliveries

If your parcel hasn’t arrived within the expected timeframe:

• Please contact us within 7 days of your estimated delivery date.
• Email: hello@littlegusto.com
  
  

Returns & Exchanges Policy

We want you to love your purchase, but if you're not completely satisfied, our 14-day return guarantee makes it easy to return or exchange your items.

Return Eligibility

You may return any item if:

• The product is unworn, unwashed, in original packaging, with tags intact, and in resalable condition.
• Return request is submitted within 14 days of receiving your order.
• Proof of purchase (order number) is provided.
  
  

How to Initiate a Return

1. Email your request to hello@littlegusto.com, including your order number and reason for return.
2. Once approved, we’ll send you the return address and instructions.
3. Return postage costs are the customer’s responsibility, unless the item is faulty or incorrect.
   
   

Refund Process

• Refunds are processed within 7 business days of receiving and inspecting the returned item.
• Refunds are issued via the original payment method.
• Please note: Delivery charges are non-refundable unless the return is due to a fault or error on our part.
  
  

Exchanges

Want a different size, colour, or style?

• Email hello@littlegusto.com to request an exchange.
• Exchanges depend on stock availability.
• Exchange shipping costs may apply unless the product was faulty.
  
  

Non-Returnable Items

To ensure hygiene and product integrity, the following items are non-returnable:

• Personalised or custom-made products
• Washed or worn clothing
• Items without original tags or damaged packaging
• Used skincare or baby cosmetics
  
  

Your Legal Rights – UK Consumer Law Compliance

This policy is in full accordance with the Consumer Contracts Regulations (2014) and the Consumer Rights Act (2015).

You are entitled to:

• A full refund within 30 days if your product is faulty or not as described.
• Further protection under your statutory rights, independent of this policy.
  
  

Contact Information

Little Gusto Limited
Unit 12 The Vinery
Poling Farm
Arundel Road
Poling, West Sussex
BN18 9PY, UK

📧 Email: hello@littlegusto.com
🌐 Website: www.littlegusto.com

Sustainably Delivered, Lovingly Returned

At Little Gusto, we aim to make your experience simple, secure and sustainable. Whether you're buying our organic cotton baby clothes or returning an item, you’re in safe hands.